Privacy Policy

Depending on how you use the service, we may collect:

• Name you provide during onboarding.
• Phone number you text us from.
• Delivery information, such as a shipping address you give us.
• Customer communications, including the content of SMS and MMS messages, and images you send us.
• Shopping requests and the details you describe.
• Product preferences you tell us about, such as budgets, brands, or sizes.
• Order information, including recommended products, approvals, prices, and order status.
• Technical and security information, such as message delivery metadata and records of activity in our systems.

We use information to:

• Identify you when you text us and continue your conversation.
• Interpret your shopping requests and search for suitable products.
• Send you product recommendations, images, questions, and order updates.
• Place and manage purchases you have approved.
• Provide customer support and respond to your questions.
• Maintain internal records, detect abuse, and keep the service operating securely.
• Comply with applicable law and messaging requirements.

When you text Text Shop, you are communicating with our service and our staff. Your messages and any images you send are stored in our systems and attached to your customer conversation so that our shopping assistance system and our employees can work on your request.

Mobile numbers, SMS consent, and SMS opt-in information collected for SMS purposes are not sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.

We do not send promotional or marketing text messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of SMS messages. Reply HELP for help.

We rely on third-party providers to operate the service. These may include communications and messaging providers, hosting and database providers, artificial-intelligence providers used to interpret requests, security and monitoring providers, and other technology vendors. These providers may process information as necessary to perform services for us, subject to applicable agreements and law.

When you approve a purchase, we may provide the information needed to complete that order (such as delivery details) to the retailer or shipping service used to fulfil it.

We may disclose information if required by law, legal process, or a governmental request, or where we believe disclosure is necessary to protect our rights, the safety of any person, or to investigate fraud or abuse.

We retain customer records, conversations, requests, and order history for as long as needed to operate the service, support customers, and meet our legal and record-keeping obligations. If you would like your information removed, contact us using the details below and we will tell you what we are able to do.

Access to customer data in our internal systems is restricted to authorised staff accounts with assigned roles, and staff activity is logged. No method of transmission or storage is completely secure, and SMS and MMS messages travel over carrier networks that we do not control. We do not guarantee absolute security.

The service is intended for adults. We do not knowingly collect information from children under 13.

You can stop receiving text messages at any time by replying STOP. You can ask us to update your name, delivery information, or preferences by texting us or contacting us directly. Opting out of messaging will end our ability to process new shopping requests for you.

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a new "last updated" date.

Business: Windows Computer Kiosk LLC

Email: mgny1799@gmail.com

See also our Terms of Service.